Membership and Affinity

Drias Transnat provides enrollment processing services, billing, customer service, call centre and reporting for some of the world's leading membership organisations and affinity marketing groups.

Services Offered

Data Processing and Reporting

Drias Transnat offers data processing and reporting services to associations, clubs, and any other groups which offer a menu of benefits to its members. Our system constitutes an end-to-end approach to handling your membership enrollments...all the way from automated opening of your enrollment form mail to summarisation and periodic reporting of collected data. Examples include:

Returned mail and returned payment new address searches
Survey results capture (from cards or forms)
Opening and de-insertion of large volumes of mail
Scanning of and attachment of documents to member or customer records.
Standard reporting package
Custom reporting package based on partners' specific needs

Contact Centre

Drias Transnat is passionate about providing excellence in customer service.

Our skilled team includes an onsite tutor who conducts training on the specific menu of benefits offered by your group. The call centre team, supplied with scripts and detailed information vetted by you, also answers questions from your individual members as well as processing changes to member records - per the directions of the member and according to your organisation's business rules.

Billing and Payment Processing

Drias Transnat collaborates with our partners to select the billing options that best meet your timing preferences and reporting needs. We can accept a variety of payment methods dependent on the existing billing structure we inherit.

Billing for groups can be accomplished via a list billing format or by means of invoices sent to individual group members.

Notification Services

Drias Transnat supports a comprehensive range of communication services for Membership and Affinity groups of all sizes:

Membership information kits
Member communications and notices
Marketing information
Customer satisfaction surveys

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Membership and Affinity

Services Offered

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Membership and Affinity

Services Offered